Privacy Policy

Last updated: 22/11/25

Causeway Telecoms Planning (“we”, “our”, “us”) is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what personal information we collect when you use our website, how we use it, and your rights.

1. Personal Data We Collect

If you submit a contact form on our website, we may collect the following information:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Your organisation and job title (if provided)

  • Any additional information you include in your message

We do not actively collect any other personal data unless you provide it voluntarily.

2. How We Use Your Personal Data

We use the information you provide to:

  • Respond to your enquiry

  • Provide information about our services

  • Maintain internal records relating to your query or potential engagement

We do not use your data for marketing unless you explicitly request or consent to this.

3. Lawful Basis for Processing

We process your personal data based on:

  • Legitimate interests – to respond to enquiries and provide consultancy information; and

  • Pre-contractual steps – where your enquiry relates to potential services or engagement with us.

4. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes.
We may share your data only where necessary with:

  • Service providers who support our website hosting or email systems

  • Professional advisers (for example, if your enquiry relates to a potential project)

  • Authorities if required to comply with legal obligations

All third parties are required to handle your data securely and in line with UK GDPR.

5. Data Storage and Retention

Your personal data is stored securely.
We retain enquiry information for no longer than necessary, typically up to 12 months, unless:

  • You engage us for services, in which case data may be retained for contractual and legal purposes; or

  • We are required to keep information for legal or regulatory reasons.

6. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (in certain circumstances)

  • Object to or restrict our processing of your data

  • Request that your data be transferred to another organisation

To exercise any of these rights, please contact us using the details below.

7. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Causeway Telecoms Planning
Email: sean@causewaytelecomsplanning.co.uk
Address: 18 Clare Court, Ballycastle, Northern Ireland, BT54 6GY

9. Complaints

If you are unhappy with how we handle your data, you can lodge a complaint with the UK Information Commissioner’s Office (ICO):
www.ico.org.uk